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Refund policy

Clear eligibility rules and timelines for refunds.

Refund policy

Clear rules and timelines for any issues.

Eligibility
  • Refunds apply if delivery cannot be completed.
  • If gold is not delivered within 24 hours, you can request a refund.
Timeline

Most deliveries complete in 10 to 60 minutes. We will update you if delays occur.

Disputes

If there is a dispute, contact support with your Order ID for resolution.